Costume College 2024 Terms & Conditions

These terms and conditions apply between Costumer’s Guild West, Inc. ("CGW") and those persons registering for and participating in CGW’s Events ("Participant").

1. PAYMENT: The phrase "COSTUMERS GUILD WEST 3233668920 CA” will appear on your bank or credit card statement. Any returned payment will be assessed a $25.00 fee. Any unsuccessful electronic transaction is subject to a $10.00 processing fee. CGW is not responsible for any bank fees incurred by Customer. CGW has the sole right to resubmit returned or declined items (plus applicable fees) without prior notice. BILLING INQUIRIES –323-366-8920 (Please note that this phone line is not staffed, and phone calls and messages will be returned in 2-3 business days.) or mail to 1917 Crestshire Dr., Glendale, CA 91208.

2. TERMS: By registering for this Event, Participant agrees to comply fully and completely with all terms and conditions hereof, any event-specific rules at the Event webpage or otherwise announced, and CGW’s rules and regulations.  For full list of Costume College policies, please see page here.

3. PRICING: CGW Member rates apply to members of CGW ONLY, not to guests and/or family.  Pricing is automatically generated based on your CGW Membership status. If you are current CGW Member and do not see CGW Member price options, please contact the Costume College Registrar at [email protected].

4. AVAILABILITY: While the last day to register for Costume College and/or purchase tickets to the Time Traveler's Gala and Sunday Fantasy Tea is June 17, 2024, space at Costume College and tickets for the Time Traveler's Gala and Sunday Fantasy Tea are limited and may sell out prior to this date. Time Traveler's Gala or Sunday Fantasy Tea tickets will NOT be sold at the door.

5. CLASSES: The Workshop Classes offered at Costume College are limited in the number of students who can attend; therefore, a separate Workshop Registration form and payment is required to be returned by June 17, 2024.  The Workshop Registration form will be available to all registered students beginning April 23, 2024, 9:00am Pacific Daylight Time. All Workshops are available on a first come basis. Workshop classes may fill quickly; therefore, it is possible that those registering for Costume College after April 23, 2024, may not be able to register for Workshop Classes.

6. TOURS: The Tours offered at Costume College are limited in the number of students who can attend; therefore, a separate Tour Registration form and payment is required to be returned by June 17, 2024. The Tour Registration form will be available to all registered students beginning April 23, 2024, 9:00am Pacific Daylight Time. All Tours are available on a first come basis. Tours may fill quickly; therefore, it is possible that those registering for Costume College after April 23, 2024, may not be able to register for a Tours.

7. AGE: All Costume College attendees under the age of 18 must present signed permission from a parent or guardian to attend. Please contact the Registrar for a form. If under the age of 16, the attendee must be accompanied by a parent or guardian who is a registered Costume College attendee to all classes. Minors who are 16 or 17 do not need to have a parent or guardian attend all the same classes with them, but a parent or guardian must be at the hotel at all times while the minor is in the hotel. Any attendee under 18 who wishes to attend a Tour must be accompanied by an adult (additional fees will apply).

8. REFUNDS:
  • Registration fees are refundable. Full refunds are given to requests received before June 17, 2024. A 25% processing fee will be applied to refund requests received between June 18, 2024, and July 17, 2024. 
  • Tickets to the Saturday Gala and Sunday Tea are refundable. Full refunds are given to requests received before  June 17, 2024. A 25% processing fee will be applied to refund requests received between June 18, 2024, and July 17, 2024.
  • To request a refund of your registration fees and/or event tickets please contact the Registrar at [email protected].
  • Workshop Fees are refundable if the request for a refund is received before May 31, 2024. Requests received after this date are at the discretion of the teacher.
  • Tour Fees are refundable if the request for a refund is received before June 17, 2024. Requests received after this date are at the discretion of CGW.
  • To request a refund of your workshop fees please contact Programming at [email protected].
9. TRANSFERS:
  • Registration Fees are NOT transferable.
  • Tickets to the Saturday Gala and Sunday Tea are NOT transferable.
  • Workshop Fees are NOT transferable.
  • Tour Fees are NOT transferable.

10. PHOTOGRAPHS: As is customary at many of our events, photographs of participants and their guests are taken and posted online.  There are so many people taking photos that there is a real possibility that your photograph may be taken by us or attendees and thereafter posted on the Web or otherwise displayed.  By attending Costume College, you give your consent to the posting and display of such photographs by us or others and waive all rights and claims with respect to the posting or display of such photographs.

While we have no control over other peoples’ websites, CGW, Inc. does not list names with the photos on our website.  If you would like your photo removed from our website, please contact the Web Team at [email protected].

It is harassment to continue to photograph someone who specifically asks you not to take photographs of them or their belongings. If someone asks you not to take such a photo, please comply with their request.

For the full Photography Policy, please click here.

11. PROGRAM: CGW reserves the right to substitute speakers, presenters, facilities, venue and/or any program to be offered at the Event at any time without notice. 

12. ANTI-HARASSMENT: Any action or behavior that causes significant interference with convention operations, excessive discomfort to other attendees, or adversely affects the convention’s relationship with its guests, its venues or the public is strictly forbidden and may result in permanent suspension of membership and barred from attending any future events. CGW will not refund you for class(es) missed due to harassing behavior. CGW’s Anti-Harassment policy can be found here. By attending Costume College 2024, you acknowledge this policy, and agree to it in full.

13. UNAVAILABILITY; FORCE MAJEURE: CGW will use reasonable efforts to hold the Event. However, you acknowledge that under no circumstances will CGW be responsible for unavailability caused by circumstances beyond CGW’s reasonable control. In the case of a failure to hold the Event, CGW will offer a refund to Participant.

14. CGW reserves the right to refuse attendance to any individual at any of its Events. Failure to comply with CGW’s rules and regulations is grounds for immediate dismissal from the Event. Persons dismissed from the Event shall not be entitled to a refund.

Rev. 1/19/2024